Fee schedule mapping
We line up your live category rates, promotional overrides, and payment-method surcharges against the invoices you actually received.
DigiEnergia Digital
Marketplace commission audits that reconcile what sellers earned with what platforms kept
We review fee schedules, settlement files, and payout histories so KL-based brands and regional operators can see exactly where commission leakage sits.
What we examine first
Most marketplace disputes start with mismatched category fees, promo clawbacks, or delayed settlement windows—not vague “reporting gaps.”
Settlement file checks
Daily or weekly payout extracts are matched order-by-order so missing SKUs, cancelled lines, and return deductions become visible.
Seller payout variance
When multi-store brands share a holding company, we isolate which storefront absorbed the commission swing and why.
Flagship engagement
Our core offering is a structured Marketplace Commission Audit for sellers and operators who need a defensible trail for finance and partner discussions.
Marketplace Commission Audit
A structured review of fee schedules, settlement files, and payout variance for brands selling on major marketplaces.
Review the audit scopeRelated reviews
Supporting work that often sits beside a full commission audit.
Settlement File Reconciliation
Order-by-order matching of payout extracts against sales exports when finance needs a clean variance list before month-end.
Fee Schedule Assessment
A side-by-side reading of published marketplace fee tables against how your categories actually billed over a chosen window.
From recent client work
Specific outcomes from commission and settlement reviews—not generic praise.
They caught a category reclassification on our beauty SKUs that had quietly raised commission by two points for six weeks. Finance finally had a clean pack to take back to the channel manager.
— Aina R., finance lead, multi-brand beauty seller
The first draft of the variance table was denser than we expected, and we asked them to simplify the executive summary. Once that landed, our ops team could act on the return-deduction issues within days.
— Marcus T., marketplace operations, KL electronics reseller
Field notes
Practical writing on fee schedules, settlement quirks, and audit preparation.
Category moves that quietly change commission points
Catalogue refreshes can reassign SKUs into higher-fee leaves of the marketplace tree without a loud announcement.
Preparing order exports for a commission audit
A practical checklist of fields to include so match keys survive the journey from seller centre to spreadsheet.
When promo clawbacks arrive a cycle late
Why flash-sale funding can distort commission ratios across two settlement periods—and how to label the lag.