Privacy notice
How DigiEnergia Digital collects and uses personal data for marketplace commission audit enquiries and engagements in Malaysia.
Last updated: 11 August 2026
Data controller
DigiEnergia Digital, Level 11, 22 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia, is the controller for personal data collected through digienergia.digital and related engagement correspondence. Contact: hello@digienergia.digital ยท +60 3 5550 7630.
Data we collect
- Contact details you submit (name, email, phone if provided)
- Message content about your marketplace, date range, and file formats
- Technical logs such as IP address and browser type when you visit the site
- Engagement files you transfer (ideally with buyer personal data removed)
Purposes
We process data to respond to enquiries, deliver commissioned reviews, issue invoices, improve site reliability, and meet legal obligations.
Legal bases
Depending on context: your consent (forms and optional analytics cookies), performance of a contract (engagements), and legitimate interests in operating a professional practice securely.
Retention
Enquiry messages are kept up to 24 months if no engagement follows. Engagement working files are retained for 12 months after delivery unless a longer period is required for dispute handling or agreed in writing. Accounting records follow Malaysian statutory periods.
Your rights
Under the Personal Data Protection Act 2010 (Malaysia), you may request access, correction, or limitation of processing where applicable. Email hello@digienergia.digital with sufficient detail to locate your records. You may lodge a complaint with the relevant Malaysian authority.
International transfers
Our primary storage is in Malaysia or regional cloud regions serving Malaysia. If a transfer outside Malaysia is required (for example a specialised processing vendor), we apply contractual safeguards appropriate to the transfer.
Children
Our services are aimed at business users. We do not knowingly collect data from children.
More
Cookie use is described on our cookies page.